Frequently Asked Questions

How long it takes to get it the greeting cards?  

Answer: It usually take less than one week to get it. We ship our cards out once a day and if you order today, the card will be shipped out tomorrow. It usually take 4 to 5 days for Canada Post to deliver the card to your address.

Who is your shipping company?  

 Answer: We are currently using Canada Post as our main service provider.

What type of package I will get? And what if there is damage for the greeting cards?

Answer: In order to protect the amazing cards inside the envelops, we use the Stayflat Craft envelop to ship most of our cards. However, if customer receive a damaged card, please contact us right away and send the item back to us. We will resend the same item again without charge customer anything.

Are you able to customize the greeting cards for us? do you have a minimal order for customized cards?

Answer: Yes. We do offer customization for most of the cards we carry. Usually, the minimal order for the customization is 30 cards.

What kind of the customization options you offer?

Answer: The main production methods we are using to create our amazing greeting cards are two of the following: printing and Laser cutting. Combine these two together, your creation is almost unlimited. Whether you looking to printing your logo, images on the card or knocking off the paper for the specific shape you want, we can all do it. Please contact us for more details.

What is the return policy? What if I do not like the greeting card and decide to return it?

Answer: Here at Amazing Cards, we have no question to ask return policy and money back guarantee for non-customized items. Please click here for our return policy. If, for any reason, you do not like the greeting card you received, simply mail it back to us within 7 days and we will refund the money back to you right away.

Does the money back guaranty policy apply to the customized items as well?

Answer: Unfortunately, any customized products can not be refunded. Alternately, you can first order one sample item in which you are planning to do customization on it.

How long it will take to receive the customized item?

Answer: Once we receive your order online, we will start the production right away. Most of the items will take 1 to 2 weeks to make. However, depends on the complexity of the individual product, some cards take longer to make. It will take 1 week to ship to you once we created the product.

Is there any fee associated with the customized items?

Answer: Yes, there is customization fee for customized item. The price for that will depend on the volume that you are ordering. Please contact us for more details.

Is there any discount if I buy more items at once?

Answer: Yes. For most of wedding invitation cards, there is price discount as the order volume increasing. Each product may have different discount level. Please check each product page for more information.

Do I need to register account to finish the check out?

Answer: No. You can check out as guest. However, please fill out the shipping information for us to send you the card.